Answers to questions that we regularly get asked by our candidates
Frequently asked questions
BEFORE I APPLY...
Can you tell me more about the role that I have seen advertised?
The short answer is yes! We always put as much detail as we can into our adverts but we do acknowledge that some candidates are reluctant to submit their CV until they can find out a bit more about a post. Generally we are unable to share much more information until we have received someone's CV.
Can you tell me who the client is?
When we have recieved your CV and have reviewed it to make sure that you are a good match then we are very happy to impart this information. Sometimes clients do ask us to keep their role confidential for a variety of reasons but this is fairly uncommon.
I am interested in the role advertised but am earning X amount more. Is the client willing to flex on the salary shown?
Sometimes clients are willing to be flexible on the package that they are offering in order to secure the right person. If they are we will allude to this on the adverts that we have placed so if there is no mention of flexibility on salary then it is probably the case that our client has a strict wage structure and they won't budge.
Is the role still available?
If it is still live on our website the role is still available and we are still accepting applications.
Will my CV go anywhere before someone from the business speaks to me?
We would not send a candidates CV out to any of our clients unless they have given us their permission to do so. We take data protection very seriously indeed.
Do you provide feedback on every application that you receive?
For some roles we might receive a large number of applications and we simply don't have the time to speak to every candidate individually. We will try and send an email out to every candidate to give them general feedback. Anybody that wants to speak to us directly in order to get personal feedback is welcome to give us a call during one of our feedback windows.
Is there a particularly good time to contact you to get feedback?
We will always try and take calls if we can but we dedicate time on Wednesday afternoons from 2pm-4pm and on Friday mornings from 10am-12pm specifically to providing feedback, discussing candidate CVs and answering questions about specific roles.
Is my personal data stored securely?
Absolutely. You can refer to our data protection policy on this website that details our approach to security and ensuring that your data is kept safe.
Are you compliant with GDPR?
We have always taken data protection very seriously and were actually ahead of the curve before the implementation of GDPR. We have used this event as an opportunity to review all of our process and make sure that private data is even more secure.
How will my personal data be used?
We refer you to our data protection policy that outlines how data is used.